Third Coast Living
For our current residents.
Welcome home. Pay rent, submit a maintenance request, or get in touch with Third Coast Property Management — all from one place.
Pay rent
One-time payments, autopay, and full ledger access through the AppFolio tenant portal.
Open tenant portal →
Submit a maintenance request
Log a non-urgent maintenance issue with photos for faster routing. For emergencies, call us directly.
Submit a request →
Contact property management
Reach Third Coast Property Management by phone for billing, leasing, or general questions. After-hours emergencies routed to on-call.
616-608-3884 →
Or reach out via the contact form →
Resident FAQs
How do I pay my rent?
Rent is paid online through the Third Coast Property Management tenant portal (AppFolio). You can set up one-time payments, recurring autopay, and view your ledger. If you need a paper-payment alternative, call us at 616-608-3884.
How do I submit a maintenance request?
Log in to the tenant portal and submit a maintenance request. Include photos when possible — it helps us route the right technician on the first visit. For emergencies (no heat, water leak, lockout), call 616-608-3884 and ask for the property manager.
What are your office hours?
Third Coast Property Management is reachable by phone Monday–Friday during normal business hours. After-hours emergencies are routed to the on-call property manager at 616-608-3884.
How are packages handled?
Package handling varies by building. Most communities have a designated lobby or vestibule area for delivery; some buildings offer lockers. Ask your property manager for specifics at move-in.
Where do I park?
Parking arrangements are building-specific and are covered in your lease. If you have a question about a permit, guest parking, or visitor access, contact your property manager.
What is the pet policy?
Pet policies, breed restrictions, and pet rent vary by building. Pets must be registered with management at move-in. Contact your property manager for the policy at your specific community.
How do lease renewals work?
We typically reach out 60–90 days before your lease ends with renewal options. If you have not heard from us and your renewal window is approaching, contact the property manager.
Who do I call if something goes wrong after hours?
For emergencies (no heat, active water leak, lockout, fire/safety), call 616-608-3884 and follow the prompts for the on-call manager. For non-urgent issues, please submit a maintenance request through the portal.